🌟 Coming Soon: Exclusive Pre-Orders 🌟

Get First Access to Limited Edition Treats!

 

Be the first to secure exclusive, seasonal forages and treats for your little friends! By pre-ordering, you’re not only guaranteeing your purchase but also getting it before it’s available to the public. Pre-orders ensure that you won’t miss out on these limited editions when they arrive.

How It Works:

1. Browse our seasonal treats below—whether for Christmas, Valentine’s, Easter, and other special events.

 

2. Pre-order and pay upfront to secure your order.

 

3. Enjoy first access! Your pre-order will be shipped before the product goes live on our main website.

 

Why Pre-Order?

Guaranteed Purchase: Seasonal treats are limited! Pre-ordering guarantees you don’t miss out.

Exclusive Early Access: You receive your order before it’s available on the website.

Easy & Hassle-Free: Once you pre-order, we handle the rest and keep you updated until it arrives at your door.

Pre-Order Terms & Conditions

Thank you for choosing to pre-order from our exclusive holiday collection! Please read through the following terms and conditions carefully before placing your order.

1. Personalisation

To personalise your order for animals other than rabbits and guinea pigs, please specify the type of pet in the checkout notes. Without these details, contents will be selected for rabbits and guinea pigs.


2. Order Processing & Shipping

Pre-Order Guarantee: By placing a pre-order, you are securing your purchase before these items are available for general sale on our website.

Shipping Notification: You will receive an email update when your order is being prepared and again once it has been dispatched.

Expected Delivery: We aim to ship pre-orders before general release. Shipping dates may vary, and any delays will be communicated via email.

Combined Orders: If your order includes non-pre-order items alongside pre-ordered products, we will ship the other items immediately. Pre-ordered items will be sent separately once available. If you prefer all items to be shipped together upon the release of pre-order items, please indicate this in the customer notes at checkout.


3. Payment

Full payment is required at checkout to confirm your pre-order. This ensures your item is reserved and guarantees availability upon release.


4. Cancellation & Refund Policy

Pre-orders may be cancelled within 48 hours of purchase by contacting our customer service team.

Due to the personalised and limited-edition nature of these products, cancellations and refunds after the initial 48-hour period cannot be guaranteed.


5. Content Variations

Each item is handcrafted, and contents may vary slightly depending on stock availability.


6. Estimated Dates & Changes

Please note that all estimated shipping dates are subject to change. We will notify you by email of any adjustments to your order’s timeline.


By placing a pre-order, you agree to these terms and conditions. We appreciate your excitement and support for our holiday products! If you have any questions, please contact us.

Thank you for making this holiday season special for your small friends!